My sister likes lists, in fact she lives her life by them…always has. Go to see her and you’ll always find the main three on the go…shopping, housey-stuff, and ‘must sort out’. It’s her process for getting things done, and it works for her…sort-of. You see, she is blighted by the terrible twins of distraction […]
Monthly Archives: September 2013
I’ve got a bit of a bee in my bonnet this week about communication…not the big customer communication stuff we’d usually talk about here…it’s the little stuff that’s got me all hot under the collar today. In particular, the answering of personal e mails…and by that I mean e mails from someone we’ve met or […]
An argument raged on Facebook this week about whether or not some guy had the right to call himself an expert. It’s such an over-used word these days that I’m surprised anyone even noticed, let alone got hot under the collar about it; but comment after comment appeared passing judgement one way or the other. […]
It has to be said that Process is a dog with a bad name. It’s rarely something that inspires or excites. But it should be…because the truth is that process is a liberator, a freedom-giver, a time saviour…it creates the space between the business owner and their business that allows them to control it, work […]
When does adding value tip over into working for free? That’s the question I’ve been asking myself for the past few weeks as I’ve watched a business friend of mine put in hour after hour of extra work on a customer’s project, to the point that they might as well be on the payroll. For […]