It’s that time of year again…my car is due its MOT. I always think that they’ll find something wrong, and I sit there, like I imagine an expectant father must, waiting for the phone to ring. All those moving parts…they can’t all be in perfect working order, can they? So it’s always great when I […]
I read this week that workers in the UK are unproductive. Productivity is the new government watchword. Of course we all want to be productive – but if you focus on productivity without any thought for quality, customer focus or value for money, you may well be productively doing all the wrong things. And ‘There […]
Life is full of little challenges. My shower stopped working a few months back. No big deal, I soon found a recommended plumber who fixed it, and you’ll be glad to hear I’ve been happily clean for quite some time now. The thing is though, I still haven’t had the bill. I rang the guy […]
