As a business owner you know that a high-performing team is essential for a successful business. But how do you start building a team from the group of individuals who currently work for you with all of their different personalities and egos? Any of these sound familiar? The cat – ‘hmm, good idea eh? I’ll […]
Would you let someone drive a forklift without any training? How about letting an apprentice loose with scissors on their first day? Or having a new recruit present an important bid to a key prospect? Of course you wouldn’t. But maybe you would promote one of your team to be a manager and then not […]
Have you ever had to complain to a business? I don’t know how many times I’ve found myself saying, ‘I know it’s not your fault’ to the individual I’m speaking to, desperately trying not to take out my frustration on them because they, as an individual, are not responsible. Often the person I’m speaking to […]
Can you remember the day you first learned about the amoeba? That blob of wobbly jelly with a black dot inside called the nucleus – the heart or engine room of the thing. Not a very scientific description I know, but the image has stuck in my head over the years, and I’m pretty […]