‘Tell me and I forget, teach me and I may remember, involve me and I learn.’ The other day someone asked me where they could get help to implement ‘Investors in People’. I replied with a question of my own, ‘What are you trying to achieve?’ ‘A plaque on the wall? Ratification that your people […]
When putting things right could be wrong! Picture the scene… Your team have just produced a proposal for a client, who’s complained that there are four mistakes in it, including the mis-spelling of their business name. Oops! Not great for your reputation, or your relationship with them. So what do you do? Put it right […]
‘When there is no enemy within, the enemies outside cannot hurt you.’ – African Proverb Are you a reflector? Are you that person who looks back over the day and week and reflects on how it’s gone? Great. That’s a really good thing: it’s how we constantly learn and improve. It gives us time to […]
I love the Napoleonic era. I know it was brutal and bloodthirsty but it also threw up some great heroes, Wellington, Nelson and of course Richard Sharpe. (Yes, I know he’s fictional.) I love the history, the famous and infamous battles and sieges; the horses, the uniforms…you get the picture! Anyway, the reason I mention […]
