I don’t know about you but I love posts you see on social media about businesses going the extra mile for their customers. Delighting the Customer, going the extra mile, or as I heard it referred to as, Sprinkling the Pixie Dust, costs businesses very little but the repercussions, the return for just naturally putting their […]
I want to share an interesting conversation I had recently with a control freak. (I use that phrase because I used to be one too!) Business Owners come to us for help to escape the day-to-day operation of their business, but the truth is that so many find it hard to let go of their role, […]
Your daily routine is the key to your personal productivity and effectiveness. It should be crammed full of habits that will maximise your focus and efficiency, and move you closer to achieving your big vision. If you’ve already sorted your to do list into, ‘ditch delegate or do’ then you’ll be focussing on those tasks […]