Long long ago, when I was first learning to be a manager with McDonald’s, I was taught that it was my responsibility to take each new employee that walked through the door and not only train them to be a productive team member, but also develop them as a person. In other words, to give […]
Be honest! How much time do you invest in training your team? And I mean properly training them – showing them the one right way to do a task, letting them ask questions and practise, sharing what’s important and why it is. I hear so many managers rant in frustration about how their team ‘just don’t […]
Over the last couple of weeks, we’ve looked at building a team, and how to get it right first time. But what if you already have a team, and what if you built it the usual/old-fashioned way – by hiring the best cv, and hoping they fit? How do you assess that team with fresh, objective eyes? […]