‘Do this and your people will fly!’ Feedback! The key to improving performance. And yet so many people feel awkward about giving it or shy away from it altogether. So why do people find it so difficult? Perhaps you’re one of them. You may be the person who makes a
One of the questions I always ask my clients is ‘How many of your current team would you re-hire tomorrow if you were given the chance?’ So…how many would you re-hire? If you say all of them I’ll be delighted for you; that’s only happened to me once since I
‘Recent research found that a huge 71% of businesses don’t train their new managers effectively, if at all…’ One of the biggest challenges you face as a successful small business owner is managing your growing team. So, to make your life easier, what do you do? You pluck your very
Any business that wants to anticipate changing circumstances and act with agility needs high-performing, multi-skilled teams. If you consider that, ‘the only constant is change’ then seamless adaptability is key if you’re going to meet challenges head on and continue to give customers the consistency they crave. Any training that
“Tell me and I forget, teach me and I may remember, involve me and I learn.” The other day I answered a query someone had about where they could get help to implement ‘Investors in People’. I started by asking what it was they wanted to achieve? Which got me
’You can dream, create, draw and come up with the best ideas in the world, but you need people to help you turn your dreams into reality.’ As business owners, we rightly focus a heck of a lot of attention on our external customers and what we can do to
’Development can help great people be even better – but if you have a pound to spend, spend 70p getting the right person in the door.’ In a recent blog I recommended having your ‘aces in their places’ when it comes to peopling your customer journey. And conversely there will
In my business I often come across managers with one thing in common; they are flying by the seat of their pants! People who are ‘accidental managers’. You know, the great team member who is plucked from their team and given a management role or the talented business owner who
Hiring the right person for you, first time, every time! Wouldn’t that be great? By the time you’ve read this blog, I want to have convinced you that it’s possible. Not only possible but pleasurable; that it’s an exciting opportunity to build your high-performing team and grow your business. I’ll
In the last few weeks we’ve created your inspiring business vision and we’ve begun work on your business planning, but even the most inspiring vision, and the smartest of SMART plans will be wasted, if you don’t have an effective personal management system. Your daily routine is the cornerstone of your personal management system, and
‘Marianne is the author of four books and is currently working on her fifth whilst regularly writing her blog, we hope you enjoy it :)
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