I don’t know about you but I love posts you see on social media about businesses going the extra mile for their customers. Delighting the Customer, going the extra mile, or as I heard it referred to as, Sprinkling the Pixie Dust, costs businesses very little but the repercussions, the return
I want to share an interesting conversation I had recently with a control freak. (I use that phrase because I used to be one too!) Business Owners come to us for help to escape the day-to-day operation of their business, but the truth is that so many find it hard to
Does your other half complain that they see too much of you? Do your kids groan ‘cos you’re taking them out for the day, again? Are you the number one invite on your friends’ social calendar? Do you never take your laptop on holiday with you? No? So you’re telling
It’s that time again. The time of year we all look forward to. Lambs leaping; skylarks singing, daffodils dancing and rabbits doing… what rabbits do! Spring is in the air! And for many of us that means being overcome by a strange urge to spring clean; to de-clutter and spruce up
Picture this… You are relaxing with family and friends…the sun is shining and you feel warm and glowing inside and out. You’ve just had another great year, you achieved everything that you set out to again and business is booming. You are a successful and respected business owner with a
It’s the start of another new year, and for me, after the roller coaster ride that was 2013, it’s the most exciting that I can remember! There’s so much to get done, so many new people to work and meet with, so much fun to have doing what I love…I
James Gandolfini died this week…it was unexpected…he was only 51. It came only a few days after I’d listened to a masterclass on ‘Life Purpose’ by my lovely talented friend Helen Evans…and it got me thinking… I’m a process person, right?! I love the fact that having process in your
My mother used to tell me that I should have joined the army… as a gunner, because I was always ‘gonna do’ something. I had so many ideas, but I was happy to let life happen to me rather than actively choose and shape its course.So, I was very interested
‘Marianne is the author of four books and is currently working on her fifth whilst regularly writing her blog, we hope you enjoy it :)
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