Growth feels like progress. More customers, more revenue, more opportunity. On the surface, everything looks like it’s moving in the right direction, but what most people miss is what growth exposes. As a business grows, anything that isn’t quite right becomes more visible – small gaps turn into bigger ones, things that were manageable when […]
Monthly Archives: April 2026
Big Mac Thinking, Business Scale, OurWay Methodology
If McDonald’s Can Train a 16-Year-Old to Run a Kitchen…
23
Apr
Apr
If you speak to enough business owners, you’ll hear a common belief – ‘We just need better people’…people with more experience, more skill, with at least some initiative! On the surface, it sounds like a valid point. Trouble is, it’s often wrong, because what’s really sitting underneath that belief is this one: We don’t fully […]
17
Apr
Apr
I want to clear something up straight away. Big Mac Thinking isn’t about burgers and it’s not about McDonald’s. It’s about trust. The Big Mac just happens to be one of the best examples that I know of in business of what trust looks like in action. The Essence of Big Mac Thinking The fact […]