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"First class. We took part in the Customer Journey mapping session and it was SO valuable to be able to understand our customer journey thoroughly but also to be able to understand the delivery of our services. Marianne and Harriet helped us to uncover the weaknesses within our process and find solutions that have ultimately made our customer experience consistent & reliable. Highly recommend!"

"Marianne worked with our firm of accountants (JLA (UK) LTD) for some time as a valued coach and consultant. Her contribution towards our development and growth has been phenomenal, and we would happily recommend her to any business owner who is working to achieve a consistent operation."

​"We have worked with Marianne and her team several times, focused on both our systems and people development. Empathy, understanding and a passion for getting our business on track, are just not enough words to describe the contribution she has made to Crown Carpets.

I have no hesitation in recommending MPL for those businesses looking to move forward."

“Since starting the Mission: To Manage programme, my team’s productivity and progress is going up, consistently, month on month. And not just by a few percent! It’s significant. I’ve got my team into a really good position.

Everybody knows what’s expected of them. Everyone is looking at their performance, and looking at their goals. I’ve shared my knowledge with other team leaders in the business, and they are starting to implement change in such a positive way throughout the whole company.

​ On a personal level, I’ve gained confidence, I’ve become more direct and clear with my expectations. I feel like a manager now, and I can also manage upwards to my boss effectively.”

"We took the decision to put our managers’ development in the very capable hands of Marianne and her team who created the safe space and the calm, considered, collaborative environment that allowed our management team to throw off a few shackles and tackle some really quite nuanced issues. We have seen real changes in confidence and behaviours and been able to identify future development plans. A great investment in our key people”

"Chaos to Consistency focused me on the processes and procedures I needed to get in place for each area of my business. I’ve put more in the hands of key team members and have implemented processes that serve as checkpoints so now I know what is happening but I don’t have to be directly involved in everything. It’s helped the entire business."